What determines a healthy natural lash and how do I tell if the natural lash is damaged? 

What determines a healthy natural lash and how do I tell if the natural lash is damaged? 

What determines a healthy natural lash and how do I tell if the natural lash is damaged? 

This is a set of lashes that have experienced breakage/snapping and trauma from lash extensions applications. You can see the ends of the lashes are thinner weaker and twisting off to one side. These lashes are damaged and need care and nourishment to return to their normal state.

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My client has lash extensions on but wants a lash lamination – Can I remove the extensions and laminate the lashes in the same treatment? 

My client has lash extensions on but wants a lash lamination – Can I remove the extensions and laminate the lashes in the same treatment? 

The short answer is no – while we have tested this and had great results we have only tested this using Elleebana lash extensions product range and not every lash extensions product range (i.e. glue, remover, primer) is the same. We also cannot determine the results of this as many lash extensions technicians that operate may not perform lash extensions safely (with correct isolation or not enough glue control causing overloading of the lash line). If a client comes with unsafe lash extension application applied there is a large likelihood that their natural lashes will be damaged and laminating damaged lashes might also cause unnecessary breakage. For this reason, we have to say that the treatment can only be performed after the removal of lash extensions on a case by case basis and with careful lash health assessment.

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Can I use a lash lamination or a lash lamination relaxation process to straighten a client’s (afro style) lashes in order to apply lash extensions? 

Can I use a lash lamination or a lash lamination relaxation process to straighten a client’s (afro style) lashes in order to apply lash extensions? 

Yes you can, however, an Elleeplex Profusion lamination/straightening treatment must be performed 24 hours before the lash extensions are applied to ensure the lashes have returned to their normal pH level and because some lash techs choose to clean/shampoo lashes before applying lash extensions this might affect the result of the lamination/straightening. You will also need to bear in mind that as the lamination/straightening service grows out, the in-fills for the extensions will become more difficult and might need removing and a full new set instead of filling.

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I’m allergic to lash extensions adhesives – Can I have a lash lamination? 

I’m allergic to lash extensions adhesives – Can I have a lash lamination? 

Most reactions to lash extensions adhesives is caused by contact with the skin and through a build-up of exposure to Cyanoacrylate (the ingredient found in all lash extensions adhesives). Elleeplex Profusion Lash Lamination products and adhesives don’t contain cyanoacrylate so the chance of a reaction to lash lamination will be slim however a patch test is the best way to determine if a client might have sensitivities and is always recommended.

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What if my client’s bottom lashes were caught up in the lash lamination?

What if my client’s bottom lashes were caught up in the lash lamination?

Protection of the bottom lashes is mandatory – They must not be curled up onto the rod and they must not touch the eye with the lamination lotion.

If the lower lashes process, this is because the lotion has come into contact with these lashes and you will need to perform the relaxation method on these lashes with the client’s eyes open. This is a very precise and careful procedure, and you must proceed with caution. It is recommended to prop your client up instead of laying down and using a wonder wand or a very small mascara wand or micro-brush to gently comb the lift and setting lotion onto the lashes and relax the lower lashes.

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When should I rebook my client for a re-lamination? 

When should I rebook my client for a re-lamination? 

A client can have a lash lamination as soon as she would like to, we generally say a lift should last up to 6 weeks or more on some clients – however, the lash growth cycle must be taken into account. If you notice your client has a lot of baby lash growth coming through you may wish to point this out to them and recommend they re-book their next lamination for sooner than 6 weeks – perhaps 4 weeks might suit.

Other clients might experience an extremely slow lash regeneration process and only need a lift every 8 – 10 weeks, however, if you are performing a tint, they will need to come back for a touch up tint at 6 weeks.

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Can my client wear mascara?

Can my client wear mascara?

Absolutely – you can choose to wear Elleevate Mascara immediately after your lash lamination (and remove at the evening using Elleebana Make Up Remover) or wait till after the first 24 hours then apply regular mascara. Remember that mascaras need to be replaced every 3 months to avoid bacteria growth and infections in your lashes/eyes.

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What can I do if my client’s lashes are over processed and damage occurs? 

What can I do if my client’s lashes are over processed and damage occurs? 

Relax the lashes using the relaxation method to reduce the curl and encourage the lashes back into a less lifted/curled state.

Offer an in-salon lash hydration service of application of Elleeplex Re-GEN as a stand-alone service. The client’s lashes will be noticeably conditioned and nourished.

Offering Elleeplex aftercare as a conditioning and nourishing lotion for your client’s lashes that they can apply daily to help not only with nourishment but also with styling will help to support the lashes and offer much needed nourishment to repair and regrow into healthy lashes again.

A supplement could also be worth considering for internal consumption of a comprehensive formula that provides essential nutrients for strong hair/lashes. Choosing a supplement with Silica, Horsetail, Biotin and Ascorbic acid (to aid absorption) will strengthen any brittle lash damage and assist with the regeneration of the lashes in the lash cycle.

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After two weeks the lashes are starting to look crossed over or not laminated perfectly like they used to? 

After two weeks the lashes are starting to look crossed over or not laminated perfectly like they used to? 

If your client is starting to see a change to their lashes after the first 24 hours this is no longer the product – this is their own natural lash regrowth cycle. To determine how many of their lashes are in the resting phase or growing phase when you are performing the treatment is difficult, some lashes it is evident that they are growing but to determine exactly every lash growth stage without isolating it to review the lash, is difficult. By following the rough estimate that we lose on average 3 natural lashes per day then after 14 days (two weeks) your client will have lost 42 of their own natural lashes and new lash growth that will see lashes pointing in a crossed over direction or growing out. This might also mean that the next time they come for a lash lamination the regrowth stage might be much slower and the treatment will last them longer. The length of time that your lash lamination lasts will be determined not always by the result of the lift but also by the speed at which your lash regeneration cycle is taking place.
If a client is losing 5 lashes a day by the end of two weeks they will have lost 70 lashes (5 lashes x 14 days) and the visual of 70 no longer laminated lashes but new straighter growth coming through would be very obvious. Equally, if a large portion of your client’s lashes were in a growth phase when you laminated them (you may have noticed some baby lashes) then these lashes will still be growing out with regrowth of un-lifted lashes at the base. This can make the base of the lash look straight and the end of the lash start to look twisted or crooked. We see some clients who particularly shed their natural lashes more during certain seasons of the year and therefore a lash lamination might only last a few weeks. This is not a result of the product nor the result of the lash lamination treatment but the result of the lash cycle. You can fix this easily by re-laminating the lashes.

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The lashes have dropped after the tint? 

The lashes have dropped after the tint? 

Using another brand of lash tint other than Elleeplex Profusion or Belmacil lash and brow tints combined with that brands specific oxidant can result in a lash lamination dropping. Some brands say you must wait 1-2 weeks after the lift if you wish to tint the lashes with another brand of lash tint and you will also need to discuss your cover with your insurance company as you will not be following the manufacturers guidelines and thus meaning, you may not be covered by insurance in the event of a reaction.

The lashes have changed direction or dropped after 24 hours?

Your client has not followed the aftercare and has exposed their lashes to hot water, steam, shampoos, cleansers, eye creams or serums within the first 24 hours.

Your client has used face creams, oils or other serums or lotions on the lashes or near the lashes that are not approved within the first 24 – 48 hours.

Your chosen processing time might have not been long enough for this particular lash strength.

You might not have rinsed off the lotion well enough and the lashes have processed back to their original direction.

Your client might have hormonal changes that are occurring during this time or is taking a medication that effects their hair/lash condition.

Your lash lamination was not dried well enough during the appointment to show you the full extent of the result. As the lashes are wet after the treatment they will be weighed down by the weight of the water on the lashes, once they begin to dry they may show over processing or incorrect lash placement on the silicone rod. Be sure to dry your client’s lashes thoroughly, before they leave.

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The other eye has not lifted the same way or as much? 

The other eye has not lifted the same way or as much? 

It is possible that some clients have a stronger follicle direction on one eye. If this is the case, you might need to notate this on the client card and compensate for this when they come in by processing the stronger eye for longer. This can be a genetic predisposition say for instance when you have a cowlick on one side of your head but not the other – the direction of your hair is harder to style on one side than it is on the other and maybe more naturally resistant to the application.

Were you specific enough about your timing? Lash Lamination results can be affected by processing one eye for longer even just by very short moments (30seconds – 1 minute), if you applied the lotion to one eye and the processing time began, then you waited between applying to the second eye, the first eye will have a stronger lamination or perhaps even be over processed. Be very specific about your timing.

Lash placement on the rod – if you have not symmetrically placed the lashes on the rods so that both eyes are the same and complimentary then this will be evident when the rods are removed and the lashes are dried. Taking a photo of your client’s eyes open before you begin the lamination process and refer to their iris location once the rod is on may help your lash placement.

Lash Lifting adhesive – be mindful of your usage, this product (even though it is water soluble) can create a barrier between the lash and the lamination or setting lotion. The adhesive has a setting time that allows you to roll the lashes up onto the silicone rod, however, sometimes the adhesive might set before all your lashes are up. You can use a small amount more of adhesive, but you need to be mindful of the placement of the adhesive – if you are coating the already well-placed lashes with adhesive those lashes might not laminate.

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What if the client’s lashes have not laminated enough?

What if the client’s lashes have not laminated enough?

Check your expiry date of product and location of where the product has been stored. You must also check your client’s ethnicity, perhaps the strength or genetic structure of their hair means they require a longer processing time.
When you selected the rod size did the lashes roll further than past the halfway point? This is mandatory for a good lift.

Consistent placement of the lotion should be taken into consideration. The coating should be a milky thick consistency that coast each and every lash evenly and up to 3/4 of the way up the lash, patchy solution placement can result in an uneven result.

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Is Lash Lamination Damaging to the Lashes?

Is Lash Lamination Damaging to the Lashes?

he chemical process of breaking the disulphide bonds within the lash is damaging to the lash if not performed correctly. This means that the treatment result or condition of the client’s lashes is very much in the control of the user of the products. Over processing the time on the lashes means the bonds are either not able to be reformed well enough or they break so far that they over-process. The inclusion of Elleeplex Re-GEN Next Gen partnered with our unique lamination formula in the lamination lotion offers moisture, nourishment, and support to the lash while the bonds are being broken to soften the hair and provide support. It is a common thing to read from other brands that there is a guaranteed no over processing or damage that can occur to the lashes however altering the lashes natural PH and softening/weakening the disulphide bonds will always cause some level of damage. The coating or film forming ingredients that some other brands may use to disguise what is happening to the hair can be mistrustful or misleading.

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How soon after an application can I tint over the top of a client’s brow with a darker henna colour?

How soon after an application can I tint over the top of a client’s brow with a darker henna colour?

You can apply a darker colour over the top straight away. Elleebana Brow henna is customisable and has a wide spectrum of colours going from Black to a very light Blonde, so you can mix a lot of the colours together, but you can also apply another layer over the top if you feel like you want a darker result.

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Does Elleebana Henna contain PPD?

Does Elleebana Henna contain PPD?

Yes – most henna for eyebrows does contain a very small amount of P-Aminophenol, Phenylenediamine or Diamino-phenoxyethanol, and some people can have sensitivities to these ingredients. Their purpose is to give the henna a faster processing time, neutralize the warmth and give a longer-lasting result. Without these ingredients, they will not process fast enough and there would be no point in having this as a beauty treatment in a salon. The service would take too long and the results would not be sufficient.

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Can I tint lashes with henna?

Can I tint lashes with henna?

NO – do not tint lashes with Elleebana Brow Henna. Please use professional lash tinting products for this procedure.

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How long does it take for the true colour to come through?

How long does it take for the true colour to come through?

On many clients, the colour is perfect straight after the application, however, if there is some warmth it can cool down as quick as 10 minutes and on some clients, it can take an hour or two. It does depend on the colours used and the base hair colour of the client.

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If my client doesn’t want any warmth how long can I leave a darker colour on without it going too dark?

If my client doesn’t want any warmth how long can I leave a darker colour on without it going too dark?

This is always going to come down to the base hair colour you are working on, the best thing to do is do as many different variations of skin tests on yourself as you can so you become familiar with the colour ratios and how dark they will get on the skin and hair. Generally, when henna is warm on some clients it cools shortly after the application anyway. You can apply some brow powder to tone the warmth in the meantime if required. Some clients do not have the problem of warmth with henna.

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If my client always spray tans, how can I stop this from affecting the colour?

If my client always spray tans, how can I stop this from affecting the colour?

If there is spray tan in the skin cells then there is a chance it will throw a yellow or green tone on the skin around the brow hairs. It is always best if your clients can avoid spray tan for two weeks before having brow henna applied.

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What are the most popular mixing ratios? Can I mix the henna colours?

What are the most popular mixing ratios? Can I mix the henna colours?

There are many ratios that you can use with Elleebana Henna, that is what we love about it, you can come up with nearly any colour combination and customise for your clients’ needs.

Here are some simple examples to create more of an ash tone:

Ash-blonde – 10% black and 90% blonde

Ash light brown – 10% black and 90% light brown

Ash natural brown – (10% black or 10% dark brown) and 90% natural brown

Adding Black or Dark Brown to your mix will really help achieve a longer-lasting result and help to neutralize warmth. It is always going to depend on the base hair colour of your clients. Elleebana offers some really light colours for those clients that only want a subtle tint for the hair and no skin stain.

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The henna leaves a yellow stain outline around the brow area, why is this?

The henna leaves a yellow stain outline around the brow area, why is this?

Skincare, moisturisers, sunscreen, spray tans can take a couple of days to leave the skin cells and these are usually the culprits for these issues. You must clean the skin as much as possible to increase your chance of having a better skin stain and long-lasting result on the hair.

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How do I get a longer-lasting skin stain with Henna Brows?

How do I get a longer-lasting skin stain with Henna Brows?

Your skin regenerates daily, so it is always difficult to say how long a henna skin stain is going to last on a certain skin type in the brow area as our skin varies from individual.

Some clients have oily skin and some clients have dry skin and these conditions can affect the longevity of the skin stain and make the skin more resistant to staining.

We say skin stain results can last anywhere from 2 – 14 days on the skin, using darker colours will give a more powerful and long-lasting skin stain. The darker colours such as the black and dark brown in the Elleebana range contain a higher percentage of indigo powder which helps to neutralise warmth and more powerful results. You can mix the darker pigments in with the lighter colours in the range e.g. 5% Black with 95% Blonde.

Leaving henna on for the full 20 – 30 mins and allowing it to dry completely can help give the best skin stain results. Always ensure the skin is thoroughly cleansed beforehand. You can also add layers of henna as it dries, some clients that have more resistant skin benefit from this type of application.

Lotions, sweat, hair products and anything else on the skin will be a barrier between the skin cells and henna causing a lighter henna stain. Make sure the skin is completely clean before applying henna. Wash the area with cleanser and Elleebana shampoo and please note: Self-tanning products, body butters, sunscreens, and other really deep moisturizers can take a couple of days to clear the skin cells. This will affect your henna stain.

Henna on the hair should last for many weeks and there is a good market of clients that say they feel henna lasts longer on the hair than some permanent brow tints. Elleebana Henna also contains nutrients to help restore hair growth and the natural shape of the eyebrows.

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When should I re-book my client for a re-lamination?

When should I re-book my client for a re-lamination?

A client can have a brow lamination as soon as they would like to, we generally say a lamination should last up to 6 – 8 weeks or more on clients – however, the brow growth cycle must be taken into account and often brows will take longer to regrow than your lash clients will. If you notice your client has a lot of baby brow growth coming through you may wish to point this out to them and recommend they re-book their next lamination for sooner than 6 weeks – perhaps 4 weeks might suit. Other clients might experience an extremely slow brow regrowth process and only need a lamination every 8 – 10 weeks. Performing a brow tint will require a top up service together with a new shape sooner so combining tint, with Elleeplex Re-GEN Next Gen with your 4 week tint and tidy is a hydration boost to the hairs to keep them looking lovely for longer.

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Can my client wear brow make-up? 

Can my client wear brow make-up? 

Absolutely – it is recommended however, to avoid brow make-up for a few days after the brow lamination service has been completed. If you have tinted their brows there is not much more required as they will not be washing or rinsing for the first 24 – 48 hours and their brows will look fabulous. It is okay to use Elleebana Precision Brow Series pencils only for a minor touch up after the service to fill in any small imperfections. After that initial period, using a brow make-up product such as Elleebana Precision Brow Series has a fine tip and a lovely waxy finish for creating both a shadowed blended finish or a defined wispy top line to compliment the laminated look.

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What should I do if the lamination has dropped after the tint? 

What should I do if the lamination has dropped after the tint? 

Using another brand of brow tint other than Elleeplex Profusion lash and Brow tints combined with the Elleeplex oxidant can result in a brow lamination dropping.

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Can you fix uneven laminated eyebrows? 

Can you fix uneven laminated eyebrows? 

It is possible that some clients have a stronger follicular direction on one brow. If tis is the case, you might need to notate this on the client card and compensate for this when they come in by processing the stronger brow for longer.

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What can I do if my client’s brows have not laminated enough?

What can I do if my client’s brows have not laminated enough?

There are a few things to consider: Firstly, you must check product expiry date and if the product has been properly stored. Secondly, check the ethnicity of your client’s background, perhaps the strength or genetic structure of the hair means they require a longer processing time. Thirdly, consistent placement of the lotion and appropriate amount of stretch applied to the brow hairs.

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What can I do if my client’s brows are over processed and damage occurs? 

What can I do if my client’s brows are over processed and damage occurs? 

You could offer Elleeplex aftercare as a conditioning and nourishing lotion for your client’s brows that they can apply daily to help with not only with nourishment but also with styling will help to support the brows and offer much needed nourishment to repair and regrow into healthy brows again.

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I’m allergic to lash and brow tints – Can I have a brow lamination?

I’m allergic to lash and brow tints – Can I have a brow lamination?

The ingredients found most likely to cause sensitivities from a lash or brow tint are not the same ingredients as found in a lamination product so performing a brow lamination is safe as long as it is not followed with a brow tint. For all clients that express sensitivities in previous services it is best to review if they have had an ingredient allergy test performed by a dermatologist or allergist. There maybe more than one ingredient that they are sensitive to and of course performing a patch test is mandatory.

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Is brow lamination damaging to the brows?

Is brow lamination damaging to the brows?

The chemical process of breaking the disulphide bonds within the brow hair is damaging to the hair if not performed correctly. This means that the treatment result or condition of the client’s brows is very much in the control of the user of the products. Over processing the time on the brows means the bonds are either not able to be reformed well enough or they break so far that they over process. The inclusion of Elleeplex ReGen Next Gen partnered with our unique lamination formula in the lamination lotion offers moisture, nourishment, and support to the brow hair while the bonds are being broken so soften the hair and provide support.

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When should I rebook my client for a re-lift?

When should I rebook my client for a re-lift?

A client can have a lash lift as soon as she would like to, we generally say a lift should last up to 6 weeks or more on most clients – however, the lash growth cycle must be taken into account. If you notice your client has a lot of baby lash growth coming through you may wish to point this out to them and recommend they re-book their next lift for sooner than 6 weeks – perhaps 4 weeks might suit. Other clients might experience an extremely slow lash regeneration process and only need a lift every 8 – 10 weeks, however, if you are performing a tint they will need to come back for a top up tint at 6 weeks.

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Can my client wear mascara?

Can my client wear mascara?

Absolutely! You can choose to wear Elleevate Mascara immediately after your lash lift (and remove at the evening using Belma Remove make-up remover) or wait till after the first 24 hours then apply regular mascara. Remember that mascaras need to be replaced every 3 months to avoid bacteria growth and infections in your lashes/eyes.

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What can I do if my client’s lashes are over processed and damage occurs?

What can I do if my client’s lashes are over processed and damage occurs?

You can relax the lashes using the relaxation method to reduce the curl and encourage the lashes back into a less lifted/curled state. In addition, you could offer Elleeplex as a conditioning and nourishing lotion for your client’s lashes. That will help to support the lashes and offer much needed nourishment to repair and regrow into healthy lashes again.

A supplement could also be worth considering for internal consumption of a comprehensive formula that provides essential nutrients for strong hair/lashes. Choosing a supplement with Silica, Horsetail, Biotin and Ascorbic acid (to aid absorption) will strengthen any brittle lash damage and assist with the regeneration of the lashes in the lash cycle.

read more

What can I do if the lashes have changed direction after 24 hours?

What can I do if the lashes have changed direction after 24 hours?

There are three points to consider: First, your client may have not followed the aftercare and has exposed their lashes to hot water, steam, shampoos, cleansers, eye creams or serums within the first 24 hours. Second, your product was not rinsed off well enough when you removed the product. Third, Your lash lift was not dried well enough during the appointment to show you the full extent of the lift. As the lashes are wet after the treatment they will be weighed down by the weight of the water on the lashes, once they begin to dry they may show over processing or incorrect lash placement on the silicone rod. Be sure to dry well your client’s lashes before they leave.

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My client has lash extensions on but wants a lash lift. Can I remove the extensions and lift the lashes in the same treatment?

My client has lash extensions on but wants a lash lift. Can I remove the extensions and lift the lashes in the same treatment?

The short answer is no – while we have tested this and had great results we have only tested this using Elleebana lash extensions product range and not every lash extensions product range (i.e. glue, remover, primer) is the same. We also can’t determine the results of this as many lash extensions technicians that operate may not perform lash extensions safely (with correct isolation or not enough glue control causing overloading of the lash line). If a client comes with unsafe lash extensions applied there is a large likelihood that their natural lashes will be damaged and lifting damaged lashes might also cause breakage. For this reason, we have to say that the treatment can only be performed after the removal of lash extensions on a case by case basis and with careful lash health assessment.

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I’m allergic to lash extensions adhesives. Can I have a lash lift?

I’m allergic to lash extensions adhesives. Can I have a lash lift?

Most reactions to lash extensions adhesives is caused by contact with the skin and through a build-up of exposure to Cyanoacrylate (the ingredient found in all lash extensions adhesives). Elleebana’s Lash Lifting products and adhesives don’t contain cyanoacrylate so the chance of a reaction to lash lifting will be slim however a patch test is the best way to determine if a client might have sensitivities.

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What if the other eye has not lifted the same way or as much?

What if the other eye has not lifted the same way or as much?

It is possible that some clients have stronger follicle direction on one eye. If this is the case you might need to notate this on the client card and compensate for this when they come in by processing the stronger eye for longer.
Lash lifting can be affected by as little as 30 seconds. Therefore, you must be very specific about your timing.
If you have not symmetrically placed the lashes on the rods so that both eyes are the same and complimentary then this will be evident when the rods are removed and the lashes are dried. Taking a photo of your client’s eyes open before you begin the lifting process and refer to their iris location once the rod is on may help your lash placement.

Be mindful of your lash lifting adhesive usage. This product can create a barrier between the lash and the lifting or setting lotion. The adhesive has a setting time that allows you to roll the lashes up onto the silicone rod, however, sometimes the adhesive might set before all of your lashes are up. You can use a small amount more of adhesive but you need to be mindful of the placement of the adhesive – if you are coating the already well-placed lashes with adhesive those lashes might not lift.

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What can I do if my client’s lashes have not lifted enough?

What can I do if my client’s lashes have not lifted enough?

Check product expiry date and location of where the product has been stored. It’s also important to check the ethnicity of your client’s background, perhaps the strength or generic structure of their hair means they require a longer processing time. Another point to consider is the consistent placement of the lotion. The coating should be a milky thick consistency that coast each and every lash evenly and up to 3/4 of the way up the lash, patchy solution can result in an uneven lift.

read more

Is lash lifting damaging to the lashes?

Is lash lifting damaging to the lashes?

The chemical process of breaking the disulfide bonds within the lash is damaging to the lash if not performed correctly. Over processing the time on the lashes means the bonds are either not able to be reformed well enough or they break so far that they over-process. Applying the lotion to the ends of the lashes (which is not the area we want the re-direction of the lash to occur) can also cause damage to the lashes. The inclusion of lanolin in the lifting lotion offers moisture and nourishment to the lash while the bonds are being broken in order to soften the hair and provide support.

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How often should I replace my adhesive?

How often should I replace my adhesive?

6 weeks to 3 months after opening if cared for correctly.

During the application you should be dispensing a new glue dot on your adhesive sticker or glue ring every 15-30 minutes. This will ensure you are using fresh glue that has not been over exposed to air and moisture and improve the adhesion to the natural lash.

Pregnancy and eyelash extensions?

Due to fluctuating hormone levels present in a woman’s body during pregnancy you may find that client’s tolerance for normal products might be more sensitive than usual and they can be more likely to experience irritation or perhaps reduced retention.

In the event of a reaction, a pregnant woman is not able to take antihistamines so ensuring they are made aware of these factors is important.

There is also the comfort factor of your client and laying on their backs can see the uterus pressure on the main vein that returns blood flow back to their hear from their lower body which can result in dizziness or perhaps the client passing out. Please refer to your insurance company and supplier to ask their recommendations on treatments during pregnancy

Regardless of pregnancy or non-pregnancy you should always have an up to date indemnity form from your client on file that has their current medications or any developed allergies.

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How long do eyelash extensions last and when should I perform an infill?

How long do eyelash extensions last and when should I perform an infill?

Eyelash extensions shed with the natural eyelash growth cycle, which is 3-6 weeks or sometimes longer. Around the 2-3 week mark you will start to notice gaps and at this time it is best to infill the lashes to keep them looking full.

Ultimately, retention will really come down to the individual’s eyelash growth cycle, application, aftercare and lifestyle. On average, we lose between 1-5 natural lashes per day. This means you can expect to lose up to 21 natural lashes in 7 days and up to 63 natural lashes will have fallen in 21 days.

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What are the aftercare guidelines?

What are the aftercare guidelines?

  • Avoid excess moisture and hydrogen for the first 24 hours
  • Do not rub the lashes or eyes excessively
  • Do not wear mascara, oil-based eyeliners, creams or lotions or strip lashes
  • Avoid excess steam from the shower, saunas or kitchens
  • Cleanse your lashes with an oil free cleanser (Belma-remove) daily after the first 24 hours
  • Avoid sleeping on face

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When and why should I patch test and provide indemnity forms?

When and why should I patch test and provide indemnity forms?

While Elleebana Extension Adhesives are medical grade and approved for use around the eye area, there is still a risk that clients can experience an allergic reaction due to their intolerance to the ingredients. Patch testing can decrease this risk and help to identify signs of sensitivities to any products or materials used. However, there is no guarantee a reaction will not occur.

It’s imperative to know the signs of a reaction and even though no product should come into contact with the skin or eyes, it is important to patch test for all new clients or any changes of products you use during the treatment.

We recommend to keep an up to date indemnity form for all clients regardless of whether they agree to go ahead with the service, with or without a patch test and check with your insurance provider and their policy for indemnity forms.

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What is correct temperature and humidity range for Elleebana Eyelash Extension Adhesives?

What is correct temperature and humidity range for Elleebana Eyelash Extension Adhesives?

Due to the nature of eyelash extension adhesives, they require a specific environment to work to their optimal level.  Adhesives can cure faster or slower with the introduction of high or low humidity so monitoring this is important. Elleebana adhesive optimum working environment is 45 – 60% relative humidity and a room temperature of between 20 – 28 degrees Celsius.

To monitor your room temperature and humidity you will need a hygrometer. You may also need to invest in an air conditioner, humidifier and/or dehumidifier if your room is not sitting in the correct range.

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How do I keep care of my products?

How do I keep care of my products?

Eyelash Extension Adhesives

Elleebana Eyelash Adhesive should be stored away from direct sunlight, moisture and heat. To improve the longevity of your adhesive performance we recommend to store in an air-tight container with a silica pack (also found inside each bag of adhesive) to draw out moisture.

As these adhesives are cyanoacrylate-based products there is a short shelf life and even shorter after opening as the adhesive begins to polymerize after exposure to air and moisture – this is a standard expectation for all lash extensions adhesives (regardless of the brand) as the technology and raw materials used to manufacture these products are fairly similar.

Ensure the lid is sealed well between uses, always use the stopper when shaking the adhesive prior to treatment and clear the nozzle of excess adhesive with an alcohol wipe to prevent build up in the lid.

Tools & Tweezers

Make sure that all your tools/tweezers have been washed have been sanitised with alcohol wipes or appropriate sanitisation method before and after each client. An autoclave is a great way to heat your implements in a way that eliminates any bacteria from your tools.

Eyelash Extensions

We recommend storing your lash extensions in a dust proof tray.

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