FAQs Archive - Elleebana OFFICIAL®

Where can I buy Elleebana products?

Where can I buy Elleebana products?

You can find your local distributor on our Where to Buy page:

Where do I submit my case studies?

Where do I submit my case studies?

Australian students – please email: trainers@eximport.com.au

Global students – send your case studies directly to the trainer you enrolled through.

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Please allow up to 24 business hours for your course to be activated during this period.

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No worries! Sometimes sign-in links from our online platform (Thinkific) can land in your junk or spam folder. Please check there first. Please refer back to your receipt when you purchased the course and double check the email that you registered with us is correct and that you are checking the right inbox.

What do I do if the lashes just don’t want to lay on a flat shield?

What do I do if the lashes just don’t want to lay on a flat shield?

Some lashes—especially coarse or crisscrossed ones—are resistant to lying flat. In these cases:

Check shield size—a larger flat shield or even switching to a traditionalshield may provide a better surface for the lash to grip that is less curvature.
Reassess your product—make sure your Step 1 is thickened with a viscosity controller so it doesn’t slip.
Work section by section, sweeping and pressing the lashes repeatedly with your tool until they begin to adhere.
Cling film or can be applied to add gentle pressure and keep lashes in place during processing.
Consider switching methods—if the lashes are highly resistant, you may achieve better results with the Freestyle technique, where the lashes are softened downward first before wrapping.

What if the client has lots of baby lashes or short lashes that don’t want to lay flat on the Korean flat shields?

What if the client has lots of baby lashes or short lashes that don’t want to lay flat on the Korean flat shields?

Baby lashes and very short lashes can be stubborn, but there are ways to manage them:

Choose a smaller shield size so the shorter lashes have less distance to travel, making it easier to secure them.
Work in very small sections, isolating the shorter lashes and guiding them up carefully.
If they still persist, cover the baby lashes with thickened lotion and cover the other lashes under the cling film. We can come back over later and secure them under the cling film once they have softened slightly.
Cling film can be placed over the lashes to keep them secure while processing.
Don’t force every baby lash up—if a few are extremely short, it’s sometimes better to leave them rather than risk breakage or awkward direction.

How to fix a flipped lid or reset curvature at the lash base?

How to fix a flipped lid or reset curvature at the lash base?

A flipped lid happens when the shield hasn’t been laid flush to the eyelid, leaving a gap that alters lash direction. To correct this:

Use a long-tipped micro swab to gently push the lid in toward the shield, correcting the flip while holding the shield in place.
Rewrap carefully with minimal tension, focusing on guiding the lashes smoothly upward from the base without forcing them.
Taking the time to reset the shield properly prevents uneven curls and ensures a clean, consistent lift.

What to do if lashes are very downward and don’t hold up on a flat shield for Korean techniques?

What to do if lashes are very downward and don’t hold up on a flat shield for Korean techniques?

This is a common challenge with clients who have heavy or resistant lashes. Here’s how to manage it:

Use a thicker mix of viscosity controller in your Step 1. This helps the lotion grip the lashes and hold them in place. Keep in mind this may affect processing times.
Cling film can be applied over the lashes to press them into the shield and add gentle warmth, which improves processing and helps lashes stay put.
Lift lockers or compensators can also be placed over the lashes for added security.
Be patient with placement—these lashes often need more passes (sometimes 30–40) to sweep them up and get them to stay flat against the shield.
Check shield size—choosing a slightly larger flat shield can make the wrapping process easier for lashes that are very resistant.
Apply thickened step 1 to the lashes in their natural direction and let them processing for 2-5 minutes before attempting to wrap them and lay them flat on the flat shields.

Do the processing times change given there is no adhesive or balm during Step 1?

Do the processing times change given there is no adhesive or balm during Step 1?

The base timings don’t change dramatically, but factors like adding a viscosity controller, cling film, or lash condition may alter how quickly the lashes process. Always use flex checks to guide you instead of relying only on the clock.

What are the benefits of using this technique?

What are the benefits of using this technique?

Stronger base lift and cleaner results Better lash separation and direction control.
Improved outcomes for resistant or downward lashes Reduced risk of lash “drop” after treatment Versatility across a wide range of lash types.

Does it make the lashes longer?

Does it make the lashes longer?

No, the lashes don’t physically grow longer. However, by lifting them more strongly from the base and giving them a straighter upward direction, they can appear longer and more defined. Using nourishing systems like Regen can help to encourage healthier new hair growth.

What’s the best way to get started?

What’s the best way to get started?

Train with a certified educator, practise on different lash types, and use products that are compatible with the technique. Get comfortable with viscosity control, mixing ratios, and flex/set checks so you can adapt to each client confidently.

Do you have to use a viscosity controller?

Do you have to use a viscosity controller?

For Korean, yes — it’s essential. For Freestyle, it’s optional but helpful. Adhesive-Free also benefits from it to keep lashes in place during Step 2.

Can you use One Shot for this technique?

Can you use One Shot for this technique?

It’s not recommended. The Korean method uses cling film and full root-to-tip lotion saturation, which don’t work well with TGA-based systems like One Shot — these can cause overprocessing. Elleeplex Profusion (CHC-based) is a safer choice.

Is this a brand?

Is this a brand?

No. Korean Lash Lift, Freestyle, and Adhesive-Free are techniques, not brands. Elleebana makes products like Elleeplex Profusion and Elleemix Powder that work well with these methods, but the techniques themselves are not brands.

How long does it take, and how should price it?

How long does it take, and how should price it?

The Korean method is not quicker — it can even take longer due to the precision needed for lash placement, especially on thick or coarse lashes. The focus is on control and quality, not speed.
Pricing should reflect the advanced skill involved, not just the time spent. Many salons charge $90–$130 AUD, with some going up to $150 for specialty services. Factor in your product costs before setting your price.

Why is the term Glueless used?

Why is the term Glueless used?

Because these methods often avoid traditional lash lift adhesives, especially in Step 1. Instead, viscosity controllers, cling film, or balm are used to secure the lashes. It doesn’t mean absolutely no adhesive-like product is ever used—it just means you’re not relying on conventional glue for the main wrap.

Is there glue/adhesive used with this method?

Is there glue/adhesive used with this method?

Not always. In the Korean method, a viscosity controller often replaces the need for traditional adhesive in Step 1, though some artists may still use balm for initial positioning. Freestyle typically avoids adhesive altogether until Step 2, where balm can help secure the wrap. Adhesive is optional depending on the client’s lashes texture.

How do I know the lashes are ready to remove Lotion 1?

How do I know the lashes are ready to remove Lotion 1?

Use a flex and comb check. Gently bend a lash, If it bends easily into a V-shape and feels soft and pliable without springing back, the bonds have broken down enough and you’re ready to remove Lotion 1. If the lash resists or only curves slightly (C-shape), it needs more time.

What is the best product to use to apply this method?

What is the best product to use to apply this method?

The Korean and Adhesive-Free methods work best with Elleeplex Profusion Lift and Set lotions, combined with Elleemix Powder. Flat shields (for Korean) or flex shields/hybrids (for Adhesive-Free) give the best control and optimal lift. For Freestyle, Profusion is still recommended because of its gentler, cysteamine-based formula however, One Shot can be used with extreme control and precision.

How do I purchase these products for my salon?

How do I purchase these products for my salon?

Elleemix Powder and compatible systems like Elleeplex Profusion can be purchased directly through Elleebana’s website or through official distributors worldwide. Always source from approved suppliers to ensure product authenticity and safe use.

Do I need a viscosity controller, or can I apply this method without one?

Do I need a viscosity controller, or can I apply this method without one?

For the Korean method, a viscosity controller is strongly recommended. Without it, the lotion may slip, migrate, or fail to hold lashes in place, which can compromise the lift. However, for Freestyle, you can often work without one—especially if you’re using barrier tape or silicone pads to control product placement. It comes down to the method, the lash type, and your level of control.

Does the Viscosity controller impact the processing times?

Does the Viscosity controller impact the processing times?

Yes, it can. Adding a viscosity controller reduces the water content in the lotion, which can slightly slow down absorption and how fast the molecules travel within the lash performing their job. This means you may need to extend processing times, depending on lash thickness and system used. The thicker the mix, the slower the active ingredients penetrate. That’s why it’s important to do flex checks during processing rather than relying solely on the timer.

What is the viscosity controller made out of?

What is the viscosity controller made out of?

Most cosmetic-grade viscosity controllers, like Elleemix Powder, are made from a combination of safe ingredients such as corn starch (Zea Mays), Hydroxyethyl Acrylate (for a smooth, gel-like consistency), Sodium Hyaluronate (for hydration), Polyvinyl Alcohol (for tackiness and hold), and plant oils for nourishment. Some may also contain Titanium Dioxide for even application and Sodium Benzoate as a preservative. These ingredients make the mixture safe, stable, and effective.

What does the viscosity controller do?

What does the viscosity controller do?

A viscosity controller thickens your lotions so they stay exactly where you place them. This gives you more control during application, reduces the risk of product migration into the eye area, and helps the lashes stay in position without needing as much adhesive. It’s especially important in Korean and Adhesive-Free techniques, where adhesive use is minimal or avoided.

Is there a difference between Freestyle and Korean?

Is there a difference between Freestyle and Korean?

Yes, they differ significantly.
Freestyle starts with Lotion 1 applied while the lashes are relaxed downward on the under-eye pad or reverse shield. This softens the lashes before wrapping, which reduces resistance when you reposition them. It’s a gentler and often quicker method, ideal for delicate or curly lashes.
Korean begins with lashes swept upward onto a flat shield. Lotion 1 (thickened with viscosity controller) is applied in this position, so the lashes soften while already stretched upward. This gives you more control and a stronger lift, especially on stubborn or downward lashes, but requires more precision and persistence.

When is it best to implement these techniques?

When is it best to implement these techniques?

The Korean method is particularly useful when working on lashes that grow downward, are coarse, or have proven resistant to traditional lash lifts. Freestyle and Adhesive-Free methods shine when you need more control with less tension on the lashes, especially on fragile or previously treated lashes. Essentially, the best time to use these techniques is when traditional wrapping feels too difficult or when you want more precision and flexibility in lash direction.

Can I perform a Korean Lash Lift on everyone?

Can I perform a Korean Lash Lift on everyone?

In short, yes! While the Korean, Freestyle, and Adhesive-Free techniques are versatile and suitable for a wide range of lash types, it’s crucial to assess each client first.
Clients with extremely watery eyes, severe skin sensitivities, or very fragile lashes may not be good candidates for some techniques and more suited to others. Beyond contraindications, you’ll want to choose the method based on lash density, direction, and texture. For example, coarse downward lashes often respond better to the Korean method, while fragile or overprocessed lashes may benefit from the gentler Freestyle approach.

Can I use Helyx Hybrid Dye with Brow Extensions?

Can I use Helyx Hybrid Dye with Brow Extensions?

Yes, we recommend you dye the brows the desired shade to complement the brow extension shade before the application of brow extensions.

Is Helyx Hybrid Dye considered Vegan-friendly?

Is Helyx Hybrid Dye considered Vegan-friendly?

Yes

How do I work with brows that are bushy and have a lot of hair?

How do I work with brows that are bushy and have a lot of hair?

Trimming brows correctly to have complimentary hair length is very important. This helps to ensure that an even amount of liquid dye is applied and prevents patches or inconsistent results in the overall result.
Using a stamping method on the skin first will ensure skin staining will still occur when the hair growth is dense.

Are there Helyx Hybrid Dye shades for all Fitzpatrick skin types

Are there Helyx Hybrid Dye shades for all Fitzpatrick skin types

Yes, all Fitzpatrick skin types are found to suit the Helyx Hybrid Dye colours.
Here is a guide to the Helyx Hybrid Dye and Fitzpatrick skin typing (Please note this is a guide only):

Fitzpatrick 1 = Maple Sugar / Smokey Blonde / Honey Blonde

Fitzpatrick 2 = Maple Sugar / Smokey Blonde / Honey Blonde / Auburn Haze

Fitzpatrick 3 = Mocha Charm / Hazelwood / Maple Sugar / Auburn Haze

Fitzpatrick 4 = Mocha Charm / Hazelwood

Fitzpatrick 5 = Onyx Noir / Mocha Charm

Fitzpatrick 6 = Onyx Noir / Mocha Charm

Incorporating hybrid tints with other services (lamination, tanning, facials, hair removal etc)

Incorporating hybrid tints with other services (lamination, tanning, facials, hair removal etc)

You will love the versatility of Helyx Hybrid Dye as it can be incorporated with many other beauty treatments at the same time:

Brow Lamination: Helyx Hybrid Dye is the perfect solution for achieving stunning brow colour directly after lamination. Designed with a henna-free formula and containing KeraVeg 18, Helyx Hybrid Dye offers a safe and effective option for post-lamination tinting.

Facials: Helyx Hybrid Dye can be incorporated with a facial treatment. We suggest waiting for the last step of the facial- prior to application of moisturiser and SPF. You will need to add approx 15 minutes to your facial treatment appointment.

Waxing: Helyx Hybrid Dye creates a beautiful finish to your brow shaping treatment. Apply Helyx Hybrid Dye prior to the waxing service.

Tanning: As many tanning products contain strong pigments, we cannot advise if Helyx Hybrid Dye will react or change colour when tanning product is applied to the skin. We suggest avoid using tanning products to the face when Helyx Hybrid Dye is being applied to brows or wait for a period of 24 hours when tanning product has been removed from the skin.

Do different skin types affect the results of Helyx Hybrid Dye?

Do different skin types affect the results of Helyx Hybrid Dye?

Dry skin: dry skin typically is more absorbent to products due to the lack of superficial sebum on the skin that creates a barrier, therefore; processing times may vary with this skin type. A dry/dehydrated skin may require less processing time to develop the desired stain results. Also note that with dry skin, the skin cells shed at an uneven rate, so patches of dry skin may impede the absorption of the dye into the upper layers of the stratum corneum leaving ‘patches’ of skin staining intensity.

Oily skin: this skin type creates a protective barrier on the skin and may impede the absorption of Helyx Hybrid Dye into the upper layers of the stratum corneum therefore; this skin type may need a longer processing time for the desired stain results. Please note, a thorough pre-treatment cleanse is required to remove the oily film on the surface of the skin. We suggest cleansing the skin with Elleebana Make Up Remover.

What are the storage requirements for Helyx Hybrid Dye?

What are the storage requirements for Helyx Hybrid Dye?

As with most hair colourants the storage of products needs to be considered. To ensure the Helyx Hybrid dyes work efficiently for the duration of the use-by date, Correct storage should be in a container or cupboard where light exposure is minimised. Excessive heat exposure should be avoided.
Unopened, the Helyx Hybrid dye will store for 3 years. If opened, the use-by date is 12 months.

Would one colour last longer than another on the skin in the range ?

Would one colour last longer than another on the skin in the range ?

The longevity of darker pigments is typically greater, due to their deeper colour saturation, which remains visible longer than lighter colours, as the darker pigment takes longer to fade.

Brow colour to match hair or brows?

Brow colour to match hair or brows?

With the many options of hair dyes today, we suggest matching Helyx Hybrid Dye to the natural colour of the brows. You may wish to customise the mix depending on the colour of the client’s hair. For example if the client has coloured their hair a mahogany or auburn shade, and their brows are medium brown, you may like to use our mixology blends of base colour: 75% Hazelwood (med brown) + 25% Auburn Haze (red brown) to match the hair colour of the client.
The Helyx Hybrid Dye will not lighten the brow hairs to match a client’s hair so be mindful of not going too dark as this may be too much of a contrast for the client with lighter hair colour.

Filling in areas without hair

Filling in areas without hair

Areas with no hair vs areas that have hair density will make the colour variations appear more dense.

To counteract this you can choose to prepare two blends – the first as the colour you want for the hair and the second with a small ratio inclusion of a deeper colour in the range. Apply your first chosen colour to the entire brow for your first layer. For your second layer apply your second (deeper colour) blend to the areas with skin only and allow to dry. Apply a second coat of your first colour again for your third and final layer.

When mixing at a different ratio of oxidant to dye what does that mean?

When mixing at a different ratio of oxidant to dye what does that mean?

Varying the levels of oxidant / developer can change the performance of the dye, so depending on the outcome desired it is crucial to mix correctly.

Adding smaller ratios of oxidant might increase the staining power on the skin, however it may not increase the longevity on the hair.

We recommend using 1 part dye to 1 part oxidant for the most consistent results overall.

Is the mixing consistency different for the airbrush application?

Is the mixing consistency different for the airbrush application?

We use a liquid developer when air brushing brows, so the consistency will be thinner than when using a creme developer / oxidant.

Is Chemotherapy contraindicated with Helyx Hybrid Dye?

Is Chemotherapy contraindicated with Helyx Hybrid Dye?

Always get GP’s approval before applying any services to someone undergoing chemotherapy treatment.

Does Helyx Hybrid Dye have colour bleed issues during application?

Does Helyx Hybrid Dye have colour bleed issues during application?

As long as good mixing ratios are followed the consistency of Helyx Hybrid Dye is good to work with and you should not experience excess colour bleed around your desired shape.

What should I charge for Helyx Hybrid Dye and should it differ from airbrush application to regular application?

What should I charge for Helyx Hybrid Dye and should it differ from airbrush application to regular application?

AUD: Average charge for Australian salons is $50-$85 extra for a HHD when incorporated with a brow shape or brow lamination treatment.

USA: Average charge for American salons is USD$40-$60 extra for a Helyx Hybrid Dye when incorporated with a brow shape or brow lamination treatment.

UK: Average charge for British salons is £30-£50 extra for a Helyx Hybrid Dye when incorporated with a brow shape or brow lamination treatment.

EU: Average charge for European salons is $40-$60 extra for a Helyx Hybrid Dye when incorporated with a brow shape or brow lamination treatment.

Saline preparation of the skin before Helyx Hybrid Dye

Saline preparation of the skin before Helyx Hybrid Dye

Using saline solution can be helpful for excessive oily skin, but in most cases you won’t see a major difference between using saline and using an effective Elleebana make up remover / cleanser.

Permanent Make Up (Microblading) and Helyx Hybrid Dye

Permanent Make Up (Microblading) and Helyx Hybrid Dye

Applying hybrid dye too soon after a permanent makeup (PMU) procedure can irritate the skin and compromise healing. A minimum of 6-8 weeks post-procedure is recommended.

Helyx Hybrid dye can work well over the top of PMU brows, in many cases it enhances the brows better and redefines the faded tattoo pigment.

Overall Helyx hybrid dye can effectively enhance brows with permanent makeup, but the condition of the PMU, proper shade selection, and careful application are crucial. When applied thoughtfully, Helyx hybrid dye can add dimension and vibrancy to PMU-enhanced brows without major issues.

Are skin undertones an issue with Helyx Hybrid Dye or are they true to colour

Are skin undertones an issue with Helyx Hybrid Dye or are they true to colour

Hybrid dyes are designed to stain both the hairs and the skin, providing a more defined brow. The skin’s undertone can subtly affect how the stain appears.

Warm Undertones: May make cool-toned dyes appear slightly warmer
Cool Undertones: Can amplify ash tones, making some dyes appear darker or cooler than intended.

Best Practices to Achieve True-to-Colour Results:

Skin Preparation:
- Cleanse the brows thoroughly to remove sebum or residual skincare or makeup that might alter the dye’s adherence.
Patch Test:
- Test the dye on a small area to observe how the stain interacts with the client’s skin tone.
Layering and Adjustments:
- If undertones affect the final result, consider layering with a complementary shade to neutralise or enhance the tone (e.g., adding a cooler shade to balance warm undertones).
Shade Selection:
- Choose shades that complement the skin undertone (e.g., neutral or ashy tones for warm undertones, warmer shades for cool undertones).

Is the Helyx Hybrid Dye true to colour description or is there further colour knowledge required?

Is the Helyx Hybrid Dye true to colour description or is there further colour knowledge required?

Helyx Hybrid Dye has an extensive range of permanent dye colours to cater for every popular tone for clients ranging from Level 1 – 10. The results are true to the colour on hair swatches. Base hair colour always plays a part in how dark or light the end result might be. Darker base natural hair colours of 1, 2, or3 will naturally throw darker tones.

Tips for Achieving True-to-Colour Results:

Match Starting Hair Level: Ensure your hair is at the level shown on the swatch.
Perform a Strand Test: Apply the dye to a small section of hair to check how it matches the swatch.
Account for Underlying Pigments: For example, dyeing over warm tones may result in warmer final results than the swatch suggests.
Follow Instructions Precisely: Use the correct developer, mix ratio, and processing time.

How do I achieve a faded (ombre) effect with the airbrush application of Helyx Hybrid Dye

How do I achieve a faded (ombre) effect with the airbrush application of Helyx Hybrid Dye

Start at the tail and work your way to the head of the brow. Watch the layers applied to the head of the brow and ensure it’s not overly layered at the head – concentrate the product application over the mid, arch and tail sections of the brow with minimal application to the head of the brow.

What is the difference between Helyx Hybrid Dye and Henna?

What is the difference between Helyx Hybrid Dye and Henna?

Helyx Hybrid Dye: Is a highly-pigmented liquid dye containing a powerful proprietary blend of ingredients “KeraVeg 18” with fast colour processing and deep conditioning assisting with the strengthening of brow hairs while also giving a higher probability of staining the skin. The combination of this dye with a developer/oxidant, swells and raises the layers of the hair shaft that binds to keratin proteins and penetrates the hair and deposits the pigment into the hair shaft giving long lasting colour results of up to 6 weeks on hair. Processing time is between 5-15 minutes.

Henna: Is a powder that needs to be mixed with aqua to make a paste. The paste coats the hair shaft and does not require a H2O2 developer, however, requires a longer processing time often 20 mins minimum as it needs to dry between layers as opposed to a dye. Henna may be unpredictable with the end result due to the natural plant ingredient and the lawsonia molecule having some variations when grown in nature.

Is exfoliation necessary before application?

Is exfoliation necessary before application?

A very gentle exfoliating procedure may be performed pre-treatment. This can be performed using Elleebana Makeup Remover and a doe foot tool or Elleebana Lash Cleansing Brush. We do not endorse using a harsh scrub or acidic exfoliator as this may irritate the skin around the treatment area, causing possible irritations.

What skin types might affect the skin staining effect of Helyx Hybrid Dye?

What skin types might affect the skin staining effect of Helyx Hybrid Dye?

Do I alter my shade choice for application after a brow lamination?

Do I alter my shade choice for application after a brow lamination?

The hair is more porous after a brow lamination treatment, therefore, absorption is increased when performing a Helyx Hybrid Dye treatment. Another consideration is clients that have fair, blonde natural lashes or more pheomelanin are susceptible to having more lightening with their hairs. With our research we find that in many cases processing times with colouring may be reduced by half when applying after performing a brow lamination treatment.

When would I choose to layer the application over just applying to the skin and leaving it?

When would I choose to layer the application over just applying to the skin and leaving it?

LAYERING YOUR Helyx Hybrid Dye – The layering technique can be ideal for clients with areas of the brow that are missing a lot of brow hair. Layering is not always necessary for all applications, but it can be a good technique to help ensure areas are not missed and that even application of the dye is achieved.

For instance if a client arrives with a large bulb at the head of the brow but an overly tweezered or heavily misdirected mid and tail portion of the brow and the client is happy to have the area without the skin filled with Helyx Hybrid Dye, your application will naturally darken the area with brow hairs more than it will on the bare skin with no hair over it.

This might mean applying a layer of Helyx Hybrid Dye first to the bare skin (with no application to the hair) and allowing it to begin to process (5 – 7 minutes) before then applying a full coating to the entire brow area for the full processing time. This will give the skin the opportunity to begin to stain more without the risk of over

colouring the brow hairs.

For some clients continual applications of Helyx Hybrid Dye 5 mins apart might also help with staining effect for skin types/conditions that are particularly stubborn but this can be wasteful on product to remove and continue to apply. On some skin types the skin may remain resistant regardless of the method of application.

Using darker colours will always achieve longer lasting and more prominent skin staining results due to the darker pigment staying power.

Why would the skin stain appear patchy?

Why would the skin stain appear patchy?

Skin staining can appear patchy in the following instances:

Inconsistent application of Helyx Hybrid Dye onto skin during initial application
Inconsistent cleansing of area pre-treatment leaving product, sunscreen, makeup or sebum masking the skin and limiting absorption of Helyx Hybrid Dye in the upper stratum corneum layers.
Desquamating skin cells removing stain in the cell shedding process.

Can I wax the brows before Helyx Hybrid Dye?

Can I wax the brows before Helyx Hybrid Dye?

We recommend waxing after applying Helyx Hybrid Dye. Waxing before the tinting process can affect the dye’s adherence and cause potential irritation to freshly waxed skin. By applying Helyx Hybrid Dye first, you ensure optimal colour results and minimise the risk of client sensitivities. Waxing afterwards allows you to achieve a clean and defined brow shape as well.

Can I still get an ombre effect with Helyx Hybrid Dye?

Can I still get an ombre effect with Helyx Hybrid Dye?

Yes, you can achieve an ombre effect with Helyx Hybrid Dye. Ombre is created by applying to the tail of the brow first and allowing it to process for longer than the head of the brow. You can also create ombre effects by blending colours, darker at the tail and lighter at the head and top of the brow.

By carefully applying and blending the shades, you can achieve a beautiful, gradient ombre effect with Helyx Hybrid Dye.

When doing layers of application do I allow the Helyx Hybrid Dye to dry before the next application?

When doing layers of application do I allow the Helyx Hybrid Dye to dry before the next application?

It is not necessary to wait for the Helyx Hybrid Dye to fully dry before a subsequent layer. Apply multiple layers throughout the areas of the brow that require more coverage.

Can I layer with the Helyx Hybrid Dye to intensify the shade?

Can I layer with the Helyx Hybrid Dye to intensify the shade?

Yes, you can layer Helyx Hybrid Dye to intensify the shade. Here’s how you can do it effectively:

Initial Application: Apply the first layer of Helyx Hybrid Dye according to the manufacturer’s instructions. Allow it to process for the recommended time to achieve the base colour.
Evaluate the Shade: After rinsing off the first layer, assess the intensity of the colour. If you desire a deeper or more intense shade, proceed to the next step.
Reapply: Apply a second layer of Helyx Hybrid Dye over the already tinted brows. This can enhance the depth and richness of the colour.
Adjust Processing Time: For the second layer, you might need to adjust the processing time slightly, as the brow hairs have already been treated once.
Rinse and Finish: Rinse off the second layer thoroughly and follow with recommended aftercare to ensure the health and vibrancy of the brows.
Consecutive Layers: Layering can also be applied with consecutive layers being applied on top of each other so each layer develops and deepens to provide an optimal stain result.

Layering can help achieve a more intense or customised shade, giving you flexibility in colour results for your clients.

Why would I choose a Helyx Hybrid Dye over an Elleeplex Profusion tint?

Why would I choose a Helyx Hybrid Dye over an Elleeplex Profusion tint?

Helyx Hybrid Dye is specifically formulated for eyebrows, offering a tailored solution for achieving vibrant, long-lasting colour with the ability to stain the skin more prominently. In contrast, Elleeplex Profusion tinting system is a thicker cream tint designed for lashes and brows and it is formulated to minimise skin staining, which is beneficial for areas around the eyes that are more sensitive.

When choosing between the two, consider Helyx Hybrid Dye for precise eyebrow colouring and Elleeplex Profusion for comprehensive lash tinting or to avoid skin stain on the brows. Each product is engineered to meet the specific needs of its application area, ensuring optimal results for both brows and lashes.

What is the difference between the ingredients of Helyx Hybrid Dye and Elleeplex Profusion tint?

What is the difference between the ingredients of Helyx Hybrid Dye and Elleeplex Profusion tint?

Helyx Hybrid Dye is specially formulated for eyebrow tinting, featuring a thinner viscosity that enhances its ability to stain the skin and provide a more defined brow look. This unique formulation is designed to deliver vibrant colour while integrating seamlessly with the natural brow shape.

In addition, HHD contains Kera Veg, a conditioning and strengthening ingredient that deeply nourishes and fortifies the eyebrows. This added benefit helps maintain brow health and appearance, making HHD an excellent choice for clients seeking both colour and enhanced brow care.

In contrast, Elleeplex Profusion is designed for lash and brow tinting and has a thicker cream consistency. While effective for lashes, it is less suitable for achieving the skin-staining effects desired for eyebrows.

Both products have very similar types of ingredients, they just vary in performance due to percentages of ingredients and viscosity.

Can I cleanse my brows after a Helyx Hybrid Dye?

Can I cleanse my brows after a Helyx Hybrid Dye?

Yes, you can cleanse your brows after applying Helyx Hybrid Dye, but it’s important to follow certain guidelines:

Wait for Processing Time: Allow the dye to process for the recommended time as per the product instructions before cleansing. This ensures that the dye has fully developed and achieved the desired colour.
Use a Gentle Cleanser: Choose a gentle, non-stripping cleanser that is free of harsh chemicals. This helps to avoid removing the dye prematurely or irritating the skin around the brows. Elleebana Make Up Remover is recommended.
Avoid Excessive Rubbing: When cleansing, use a soft touch and avoid vigorous rubbing to prevent disrupting the dye and causing irritation.
Pat Dry: After cleansing, gently pat the brow area dry with a clean towel rather than rubbing.
Follow Aftercare Recommendations: After cleansing, apply Elleeplex aftercare serums to keep the brows hydrated and to help prolong the life of the colour.

By following these steps, you can safely cleanse your brows after using Helyx Hybrid Dye and maintain the appearance of your tint.

Can Helyx Hybrid Dye be air-brushed on the brows?

Can Helyx Hybrid Dye be air-brushed on the brows?

Helyx Hybrid Dye, can be used with traditional application and air brush application. However, if you’re considering using an airbrush, here are some factors to keep in mind:

Liquid developer: We recommend using the Helyx Hybrid liquid developer with your airbrush equipment. Using a cream developer might be too thick or require dilution to work effectively with an airbrush.
Equipment Compatibility: Ensure that your airbrush equipment is suitable for using with Helyx Hybrid dye. Some mixtures might clog the nozzle or affect the performance of the airbrush if the correct PSI (Pounds per square inch) and machine is not used
Application Control: Airbrushing can offer a fine mist application, which might be less controlled compared to traditional methods. This could affect the precision needed for brow application. Using a brow template with airbrushing is recommended.

If you decide to try airbrushing, it’s a good idea to do a small test application to see how the dye performs and to ensure you achieve the desired results without compromising the quality of the application.

Do you need to perform a patch test with Helyx Hybrid Dye if traditional tinting has been performed previously?

Do you need to perform a patch test with Helyx Hybrid Dye if traditional tinting has been performed previously?

Yes, it’s generally recommended to perform a patch test with Helyx Hybrid Dye even if traditional tinting has been performed previously. Here’s why:

Different Formulations: Hybrid dyes may have different ingredients or concentrations compared to traditional tints and dyes, which could potentially cause new sensitivities or allergic reactions.
Individual Reactions: Clients may develop sensitivities over time, and a patch test helps ensure there are no adverse reactions to the new product.
Safety First: Performing a patch test is a standard precaution to safeguard against potential allergic reactions or irritations, regardless of past experiences with other tinting products.

It’s best practice to conduct a patch test 24-48 hours before application to ensure client safety and avoid any unexpected issues.

Can you do a Helyx Hybrid Dye after a lash lift?

Can you do a Helyx Hybrid Dye after a lash lift?

We do not recommend using Helyx Hybrid Dye on eyelashes at any time. Due to its thin viscosity, we don’t recommend being applied near the eyes. For safe and effective tinting results for lash lifts, please use the Elleeplex Profusion tinting system which is specifically designed for use on eyelashes.

Can Elleeplex Re-Gen be mixed in Helyx Hybrid Dye?

Can Elleeplex Re-Gen be mixed in Helyx Hybrid Dye?

Yes, Elleeplex ReGen can be mixed with HHD; however, with the inclusion of Kera Veg in the formula, the product delivers exceptional results right from the bottle.

Can you do a Helyx Hybrid Dye after a brow lamination?

Can you do a Helyx Hybrid Dye after a brow lamination?

Helyx Hybrid Dye is the perfect solution for achieving stunning brow colour directly after lamination. Designed with a henna-free formula and containing KeraVeg 18, Helyx Hybrid Dye offers a safe and effective option for post-lamination colouring.

How long is the appointment time for a Helyx Hybrid Dye treatment?

How long is the appointment time for a Helyx Hybrid Dye treatment?

A standard salon appointment for hybrid tinting eyebrows typically lasts between 30 to 60 minutes. The exact duration can vary depending on factors such as:

Experience of the Technician: More experienced technicians may complete the process faster.
Brow Condition: If the brows require extra preparation or if there’s a need for shaping or hair removal, it might take longer.
Type of colour used: Some colour tones may require specific processing times or techniques that could affect the appointment length. For example after Brow Lamination the colour can process faster.

Generally, the appointment includes consultation, dye application, processing time, and final adjustments to ensure the desired outcome.

Is there aftercare for a Helyx Hybrid Dye treatment?

Is there aftercare for a Helyx Hybrid Dye treatment?

After colouring eyebrows with Helyx Hybrid dye, following proper aftercare is crucial to maintain the colour and health of your brows. Here are some recommended steps:

Avoid Water and Steam: For at least 24 hours after the colour, avoid getting your eyebrows excessively wet, including exposure to steam or sweat. This helps the dye set fully and reduces the risk of it fading prematurely.
Gentle Cleansing: Use a gentle cleanser around the eyebrow area to avoid stripping the colour. Avoid using harsh or exfoliating products on the brows to maintain skin stain integrity.
Skip the Makeup: For the first 24 hours, avoid applying makeup or skincare products directly to the eyebrows. This helps prevent irritation and allows the dye to settle properly.
Use Elleeplex Hyaluronic Boost Serum and Elleeplex Advanced After care Serum: Apply Elleeplex serums to keep the brows hydrated and nourished. This helps maintain the health of the hair and can prolong the life of the tint.
Avoid Harsh Chemicals: Stay away from strong chemical products like retinoids or glycolic acids near the eyebrow area, as they can accelerate fading and cause irritation.
Protect from Sun Exposure: Excessive sun exposure can cause the tint to fade faster. Consider wearing a hat or using a sunscreen designed for facial use, avoiding direct application on the brows.
Regular Touch-Ups: Depending on the dye used, consider scheduling regular touch-ups to maintain the desired colour intensity and ensure your brows look their best.
Patch Test: If using any new products near the brows, conduct a patch test first to avoid potential allergic reactions or irritation.

Can you blend colours to customise a shade with Helyx Hybrid Dye?

Can you blend colours to customise a shade with Helyx Hybrid Dye?

Yes, you can mix colours with Helyx Hybrid dyes to create different shades. Helyx is typically formulated to be versatile, allowing for customisation by blending different colours. Here’s how you can do it:

Choose Base Colours: Select the base hybrid dye colours you want to mix. For example, you might choose a dark brown and a light brown to create a custom medium brown.
Mix in Appropriate Ratios: Combine the dyes in the desired ratios to achieve the new shade. The ratio will depend on the specific colours and the desired shade you’re aiming for.
Test the Mixture: Before applying to clients, do a small patch test to ensure the mixed colour achieves the desired result and to check for any unexpected outcomes.
Apply and Adjust: Mix thoroughly and apply as needed. You can adjust the ratios or add more dye to refine the shade as necessary.

Mixing Helyx Hybrid dyes can give you a broader range of shades and allows for customisation to meet clients’ preferences or achieve specific looks.

How many shades are in the Helyx Hybrid Dyes?

How many shades are in the Helyx Hybrid Dyes?

Helyx Hybrid Dye has an extensive range of 7 shades

Onyx Noir (Black): Perfect for clients with black to very dark eyebrows seeking the boldest, most defined look. This deep, intense black shade delivers a strikingly dramatic and polished appearance, ideal for those who prefer a classic and sophisticated brow.
Mocha Charm (Dark Brown): This rich, dark brown shade is ideal for clients who want a natural yet noticeable enhancement. It’s perfect for those with naturally dark brows looking to add a bit more definition without going too dark.
Hazel Wood (Medium Brown): A versatile and balanced medium brown that works beautifully for clients with naturally medium to dark brown eyebrows. This shade provides a natural-looking depth and dimension, great for everyday wear or a polished, refined look.
Maple Sugar (Light Brown): This ash, light brown shade adds a touch more definition than a traditional natural brow colour. Ideal for clients with lighter brown hair, it provides a youthful and fresh look with a subtle hint of ash, perfect for enhancing brows with just the right amount of depth and definition.
Smokey Blonde (Ash Blonde): Ideal for clients with blonde or light brown hair looking to achieve a cool-toned, understated brow. This ash blonde shade adds a subtle yet elegant touch, perfect for those who prefer a more muted and refined brow colour.
Honey Blonde (Light Blonde): This light blonde shade is perfect for clients with very light hair or those seeking a soft, honey-toned enhancement. It’s ideal for achieving a light, natural brow with a hint of warmth, enhancing a soft and airy look.
Auburn Haze (Red Brown): This vibrant red-brown shade is perfect for clients with red or auburn hair who want to match their brows with their unique hair colour. It adds a rich, warm touch to brows, providing a striking contrast or harmonious blend depending on the desired effect.

What is the use-by time frame for Helyx Hybrid Dye?

What is the use-by time frame for Helyx Hybrid Dye?

Once opened products should be used within 12 months.

What is the shelf life for Helyx Hybrid Dye?

What is the shelf life for Helyx Hybrid Dye?

The shelf life unopened is 3 years,

What is the cost-of-product for a Helyx Hybrid Dye treatment?

What is the cost-of-product for a Helyx Hybrid Dye treatment?

Pricing may vary based on exchange rates in different countries. In Australian dollars, the cost per treatment is approximately 30 cents per application, excluding the cost of disposables.

What is the profitability of Helyx Hybrid dye?

What is the profitability of Helyx Hybrid dye?

You can achieve over 100 applications per bottle with Helyx Hybrid, therefore it is an incredibly cost effective power application. On average it costs around 0.30 cents per application.

Does Helyx Hybrid Dye require a developer?

Does Helyx Hybrid Dye require a developer?

Yes Helyx Hybrid dye does require a developer, we have 2 in the range, one is a 3% 10Vol. cream oxidant which gives excellent stability and performance to the mix when using an eyebrow brush and performing traditional style of colourant applications. We also have a 3% liquid oxidant which is designed for using the air brush technique for stylists that wish to use this method.

Is Helyx Hybrid Dye healthy for the hair?

Is Helyx Hybrid Dye healthy for the hair?

Helyx Hybrid dyes contain Kera Veg18 which is an innovative plant based alternative to Keratin treatments. This ingredient has been clinically proven with efficacy tests to strengthen hairs by 21% after chemical services.

What is the recommended application time?

What is the recommended application time?

Recommended time is 10-15 mins depending on the skin stain and result required.

If a lighter result is required then 5 minutes can be a suitable time for many clients. If tinting after brow lamination colours generally process faster due to higher hair porosity after chemical services, 5 mins is a good recommended time for after brow lamination. Always monitor colours while processing, you can always remove and reapply layers if a darker colour is required.

How long does it last for?

How long does it last for?

Helyx Hybrid dye can last up to 7 days on the skin and up to 6 weeks on the hair. Times will vary depending on the shade used, application time and skin type. Using darker pigments will give a bold and long lasting skin stain, whereas lighter colours will be more subtle and suitable for lighter hair shades.

What is the difference between a hybrid dye and traditional tint?

What is the difference between a hybrid dye and traditional tint?

Helyx Hybrid dye is an innovative, highly pigmented LIQUID dye that can provide the user with a long-lasting effect similar to a stain or henna. The liquid formulation and viscosity allows for greater absorption and also easy application for layering colour and giving a bold skin stain result.

What determines a healthy natural lash and how do I tell if the natural lash is damaged?

What determines a healthy natural lash and how do I tell if the natural lash is damaged?

This is a set of lashes that have experienced breakage/snapping and trauma from lash extensions applications. You can see the ends of the lashes are thinner weaker and twisting off to one side. These lashes are damaged and need care and nourishment to return to their normal state.

My client has lash extensions on but wants a lash lamination – Can I remove the extensions and laminate the lashes in the same treatment?

My client has lash extensions on but wants a lash lamination – Can I remove the extensions and laminate the lashes in the same treatment?

The short answer is no – while we have tested this and had great results we have only tested this using Elleebana lash extensions product range and not every lash extensions product range (i.e. glue, remover, primer) is the same. We also cannot determine the results of this as many lash extensions technicians that operate may not perform lash extensions safely (with correct isolation or not enough glue control causing overloading of the lash line). If a client comes with unsafe lash extension application applied there is a large likelihood that their natural lashes will be damaged and laminating damaged lashes might also cause unnecessary breakage. For this reason, we have to say that the treatment can only be performed after the removal of lash extensions on a case by case basis and with careful lash health assessment.

Can I use a lash lamination or a lash lamination relaxation process to straighten a client’s (afro style) lashes in order to apply lash extensions?

Can I use a lash lamination or a lash lamination relaxation process to straighten a client’s (afro style) lashes in order to apply lash extensions?

Yes you can, however, an Elleeplex Profusion lamination/straightening treatment must be performed 24 hours before the lash extensions are applied to ensure the lashes have returned to their normal pH level and because some lash techs choose to clean/shampoo lashes before applying lash extensions this might affect the result of the lamination/straightening. You will also need to bear in mind that as the lamination/straightening service grows out, the in-fills for the extensions will become more difficult and might need removing and a full new set instead of filling.

I’m allergic to lash extensions adhesives – Can I have a lash lamination?

I’m allergic to lash extensions adhesives – Can I have a lash lamination?

Most reactions to lash extensions adhesives is caused by contact with the skin and through a build-up of exposure to Cyanoacrylate (the ingredient found in all lash extensions adhesives). Elleeplex Profusion Lash Lamination products and adhesives don’t contain cyanoacrylate so the chance of a reaction to lash lamination will be slim however a patch test is the best way to determine if a client might have sensitivities and is always recommended.

What if my client’s bottom lashes were caught up in the lash lamination?

What if my client’s bottom lashes were caught up in the lash lamination?

Protection of the bottom lashes is mandatory – They must not be curled up onto the rod and they must not touch the eye with the lamination lotion.

If the lower lashes process, this is because the lotion has come into contact with these lashes and you will need to perform the relaxation method on these lashes with the client’s eyes open. This is a very precise and careful procedure, and you must proceed with caution. It is recommended to prop your client up instead of laying down and using a wonder wand or a very small mascara wand or micro-brush to gently comb the lift and setting lotion onto the lashes and relax the lower lashes.

When should I rebook my client for a re-lamination?

When should I rebook my client for a re-lamination?

A client can have a lash lamination as soon as she would like to, we generally say a lift should last up to 6 weeks or more on some clients – however, the lash growth cycle must be taken into account. If you notice your client has a lot of baby lash growth coming through you may wish to point this out to them and recommend they re-book their next lamination for sooner than 6 weeks – perhaps 4 weeks might suit.

Other clients might experience an extremely slow lash regeneration process and only need a lift every 8 – 10 weeks, however, if you are performing a tint, they will need to come back for a touch up tint at 6 weeks.

Can my client wear mascara?

Can my client wear mascara?

Absolutely – you can choose to wear Elleevate Mascara immediately after your lash lamination (and remove at the evening using Elleebana Make Up Remover) or wait till after the first 24 hours then apply regular mascara. Remember that mascaras need to be replaced every 3 months to avoid bacteria growth and infections in your lashes/eyes.

What can I do if my client’s lashes are over processed and damage occurs?

What can I do if my client’s lashes are over processed and damage occurs?

Relax the lashes using the relaxation method to reduce the curl and encourage the lashes back into a less lifted/curled state.

Offer an in-salon lash hydration service of application of Elleeplex Re-GEN as a stand-alone service. The client’s lashes will be noticeably conditioned and nourished.

Offering Elleeplex aftercare as a conditioning and nourishing lotion for your client’s lashes that they can apply daily to help not only with nourishment but also with styling will help to support the lashes and offer much needed nourishment to repair and regrow into healthy lashes again.

A supplement could also be worth considering for internal consumption of a comprehensive formula that provides essential nutrients for strong hair/lashes. Choosing a supplement with Silica, Horsetail, Biotin and Ascorbic acid (to aid absorption) will strengthen any brittle lash damage and assist with the regeneration of the lashes in the lash cycle.

After two weeks the lashes are starting to look crossed over or not laminated perfectly like they used to?

After two weeks the lashes are starting to look crossed over or not laminated perfectly like they used to?

If your client is starting to see a change to their lashes after the first 24 hours this is no longer the product – this is their own natural lash regrowth cycle. To determine how many of their lashes are in the resting phase or growing phase when you are performing the treatment is difficult, some lashes it is evident that they are growing but to determine exactly every lash growth stage without isolating it to review the lash, is difficult. By following the rough estimate that we lose on average 3 natural lashes per day then after 14 days (two weeks) your client will have lost 42 of their own natural lashes and new lash growth that will see lashes pointing in a crossed over direction or growing out. This might also mean that the next time they come for a lash lamination the regrowth stage might be much slower and the treatment will last them longer. The length of time that your lash lamination lasts will be determined not always by the result of the lift but also by the speed at which your lash regeneration cycle is taking place.
If a client is losing 5 lashes a day by the end of two weeks they will have lost 70 lashes (5 lashes x 14 days) and the visual of 70 no longer laminated lashes but new straighter growth coming through would be very obvious. Equally, if a large portion of your client’s lashes were in a growth phase when you laminated them (you may have noticed some baby lashes) then these lashes will still be growing out with regrowth of un-lifted lashes at the base. This can make the base of the lash look straight and the end of the lash start to look twisted or crooked. We see some clients who particularly shed their natural lashes more during certain seasons of the year and therefore a lash lamination might only last a few weeks. This is not a result of the product nor the result of the lash lamination treatment but the result of the lash cycle. You can fix this easily by re-laminating the lashes.

The lashes have dropped after the tint?

The lashes have dropped after the tint?

Using another brand of lash tint other than Elleeplex Profusion or Belmacil lash and brow tints combined with that brands specific oxidant can result in a lash lamination dropping. Some brands say you must wait 1-2 weeks after the lift if you wish to tint the lashes with another brand of lash tint and you will also need to discuss your cover with your insurance company as you will not be following the manufacturers guidelines and thus meaning, you may not be covered by insurance in the event of a reaction.

The lashes have changed direction or dropped after 24 hours?

Your client has not followed the aftercare and has exposed their lashes to hot water, steam, shampoos, cleansers, eye creams or serums within the first 24 hours.

Your client has used face creams, oils or other serums or lotions on the lashes or near the lashes that are not approved within the first 24 – 48 hours.

Your chosen processing time might have not been long enough for this particular lash strength.

You might not have rinsed off the lotion well enough and the lashes have processed back to their original direction.

Your client might have hormonal changes that are occurring during this time or is taking a medication that effects their hair/lash condition.

Your lash lamination was not dried well enough during the appointment to show you the full extent of the result. As the lashes are wet after the treatment they will be weighed down by the weight of the water on the lashes, once they begin to dry they may show over processing or incorrect lash placement on the silicone rod. Be sure to dry your client’s lashes thoroughly, before they leave.

The other eye has not lifted the same way or as much?

The other eye has not lifted the same way or as much?

It is possible that some clients have a stronger follicle direction on one eye. If this is the case, you might need to notate this on the client card and compensate for this when they come in by processing the stronger eye for longer. This can be a genetic predisposition say for instance when you have a cowlick on one side of your head but not the other – the direction of your hair is harder to style on one side than it is on the other and maybe more naturally resistant to the application.

Were you specific enough about your timing? Lash Lamination results can be affected by processing one eye for longer even just by very short moments (30seconds – 1 minute), if you applied the lotion to one eye and the processing time began, then you waited between applying to the second eye, the first eye will have a stronger lamination or perhaps even be over processed. Be very specific about your timing.

Lash placement on the rod – if you have not symmetrically placed the lashes on the rods so that both eyes are the same and complimentary then this will be evident when the rods are removed and the lashes are dried. Taking a photo of your client’s eyes open before you begin the lamination process and refer to their iris location once the rod is on may help your lash placement.

Lash Lifting adhesive – be mindful of your usage, this product (even though it is water soluble) can create a barrier between the lash and the lamination or setting lotion. The adhesive has a setting time that allows you to roll the lashes up onto the silicone rod, however, sometimes the adhesive might set before all your lashes are up. You can use a small amount more of adhesive, but you need to be mindful of the placement of the adhesive – if you are coating the already well-placed lashes with adhesive those lashes might not laminate.

What if the client’s lashes have not laminated enough?

What if the client’s lashes have not laminated enough?

Check your expiry date of product and location of where the product has been stored. You must also check your client’s ethnicity, perhaps the strength or genetic structure of their hair means they require a longer processing time.
When you selected the rod size did the lashes roll further than past the halfway point? This is mandatory for a good lift.

Consistent placement of the lotion should be taken into consideration. The coating should be a milky thick consistency that coast each and every lash evenly and up to 3/4 of the way up the lash, patchy solution placement can result in an uneven result.

Is Lash Lamination Damaging to the Lashes?

Is Lash Lamination Damaging to the Lashes?

he chemical process of breaking the disulphide bonds within the lash is damaging to the lash if not performed correctly. This means that the treatment result or condition of the client’s lashes is very much in the control of the user of the products. Over processing the time on the lashes means the bonds are either not able to be reformed well enough or they break so far that they over-process. The inclusion of Elleeplex Re-GEN Next Gen partnered with our unique lamination formula in the lamination lotion offers moisture, nourishment, and support to the lash while the bonds are being broken to soften the hair and provide support. It is a common thing to read from other brands that there is a guaranteed no over processing or damage that can occur to the lashes however altering the lashes natural PH and softening/weakening the disulphide bonds will always cause some level of damage. The coating or film forming ingredients that some other brands may use to disguise what is happening to the hair can be mistrustful or misleading.

When should I re-book my client for a re-lamination?

When should I re-book my client for a re-lamination?

A client can have a brow lamination as soon as they would like to, we generally say a lamination should last up to 6 – 8 weeks or more on clients – however, the brow growth cycle must be taken into account and often brows will take longer to regrow than your lash clients will. If you notice your client has a lot of baby brow growth coming through you may wish to point this out to them and recommend they re-book their next lamination for sooner than 6 weeks – perhaps 4 weeks might suit. Other clients might experience an extremely slow brow regrowth process and only need a lamination every 8 – 10 weeks. Performing a brow tint will require a top up service together with a new shape sooner so combining tint, with Elleeplex Re-GEN Next Gen with your 4 week tint and tidy is a hydration boost to the hairs to keep them looking lovely for longer.

Can my client wear brow make-up?

Can my client wear brow make-up?

Absolutely – it is recommended however, to avoid brow make-up for a few days after the brow lamination service has been completed. If you have tinted their brows there is not much more required as they will not be washing or rinsing for the first 24 – 48 hours and their brows will look fabulous. It is okay to use Elleebana Precision Brow Series pencils only for a minor touch up after the service to fill in any small imperfections. After that initial period, using a brow make-up product such as Elleebana Precision Brow Series has a fine tip and a lovely waxy finish for creating both a shadowed blended finish or a defined wispy top line to compliment the laminated look.

What should I do if the lamination has dropped after the tint?

What should I do if the lamination has dropped after the tint?

Using another brand of brow tint other than Elleeplex Profusion lash and Brow tints combined with the Elleeplex oxidant can result in a brow lamination dropping.

Can you fix uneven laminated eyebrows?

Can you fix uneven laminated eyebrows?

It is possible that some clients have a stronger follicular direction on one brow. If tis is the case, you might need to notate this on the client card and compensate for this when they come in by processing the stronger brow for longer.

What can I do if my client’s brows have not laminated enough?

What can I do if my client’s brows have not laminated enough?

There are a few things to consider: Firstly, you must check product expiry date and if the product has been properly stored. Secondly, check the ethnicity of your client’s background, perhaps the strength or genetic structure of the hair means they require a longer processing time. Thirdly, consistent placement of the lotion and appropriate amount of stretch applied to the brow hairs.

What can I do if my client’s brows are over processed and damage occurs?

What can I do if my client’s brows are over processed and damage occurs?

You could offer Elleeplex aftercare as a conditioning and nourishing lotion for your client’s brows that they can apply daily to help with not only with nourishment but also with styling will help to support the brows and offer much needed nourishment to repair and regrow into healthy brows again.

I’m allergic to lash and brow tints – Can I have a brow lamination?

I’m allergic to lash and brow tints – Can I have a brow lamination?

The ingredients found most likely to cause sensitivities from a lash or brow tint are not the same ingredients as found in a lamination product so performing a brow lamination is safe as long as it is not followed with a brow tint. For all clients that express sensitivities in previous services it is best to review if they have had an ingredient allergy test performed by a dermatologist or allergist. There maybe more than one ingredient that they are sensitive to and of course performing a patch test is mandatory.

Is brow lamination damaging to the brows?

Is brow lamination damaging to the brows?

The chemical process of breaking the disulphide bonds within the brow hair is damaging to the hair if not performed correctly. This means that the treatment result or condition of the client’s brows is very much in the control of the user of the products. Over processing the time on the brows means the bonds are either not able to be reformed well enough or they break so far that they over process. The inclusion of Elleeplex ReGen Next Gen partnered with our unique lamination formula in the lamination lotion offers moisture, nourishment, and support to the brow hair while the bonds are being broken so soften the hair and provide support.

When should I rebook my client for a re-lift?

When should I rebook my client for a re-lift?

A client can have a lash lift as soon as she would like to, we generally say a lift should last up to 6 weeks or more on most clients – however, the lash growth cycle must be taken into account. If you notice your client has a lot of baby lash growth coming through you may wish to point this out to them and recommend they re-book their next lift for sooner than 6 weeks – perhaps 4 weeks might suit. Other clients might experience an extremely slow lash regeneration process and only need a lift every 8 – 10 weeks, however, if you are performing a tint they will need to come back for a top up tint at 6 weeks.

Can my client wear mascara?

Can my client wear mascara?

Absolutely! You can choose to wear Elleevate Mascara immediately after your lash lift (and remove at the evening using Belma Remove make-up remover) or wait till after the first 24 hours then apply regular mascara. Remember that mascaras need to be replaced every 3 months to avoid bacteria growth and infections in your lashes/eyes.

What can I do if my client’s lashes are over processed and damage occurs?

What can I do if my client’s lashes are over processed and damage occurs?

You can relax the lashes using the relaxation method to reduce the curl and encourage the lashes back into a less lifted/curled state. In addition, you could offer Elleeplex as a conditioning and nourishing lotion for your client’s lashes. That will help to support the lashes and offer much needed nourishment to repair and regrow into healthy lashes again.

What can I do if the lashes have changed direction after 24 hours?

What can I do if the lashes have changed direction after 24 hours?

There are three points to consider: First, your client may have not followed the aftercare and has exposed their lashes to hot water, steam, shampoos, cleansers, eye creams or serums within the first 24 hours. Second, your product was not rinsed off well enough when you removed the product. Third, Your lash lift was not dried well enough during the appointment to show you the full extent of the lift. As the lashes are wet after the treatment they will be weighed down by the weight of the water on the lashes, once they begin to dry they may show over processing or incorrect lash placement on the silicone rod. Be sure to dry well your client’s lashes before they leave.

My client has lash extensions on but wants a lash lift. Can I remove the extensions and lift the lashes in the same treatment?

My client has lash extensions on but wants a lash lift. Can I remove the extensions and lift the lashes in the same treatment?

The short answer is no – while we have tested this and had great results we have only tested this using Elleebana lash extensions product range and not every lash extensions product range (i.e. glue, remover, primer) is the same. We also can’t determine the results of this as many lash extensions technicians that operate may not perform lash extensions safely (with correct isolation or not enough glue control causing overloading of the lash line). If a client comes with unsafe lash extensions applied there is a large likelihood that their natural lashes will be damaged and lifting damaged lashes might also cause breakage. For this reason, we have to say that the treatment can only be performed after the removal of lash extensions on a case by case basis and with careful lash health assessment.

I’m allergic to lash extensions adhesives. Can I have a lash lift?

I’m allergic to lash extensions adhesives. Can I have a lash lift?

Most reactions to lash extensions adhesives is caused by contact with the skin and through a build-up of exposure to Cyanoacrylate (the ingredient found in all lash extensions adhesives). Elleebana’s Lash Lifting products and adhesives don’t contain cyanoacrylate so the chance of a reaction to lash lifting will be slim however a patch test is the best way to determine if a client might have sensitivities.

What if the other eye has not lifted the same way or as much?

What if the other eye has not lifted the same way or as much?

It is possible that some clients have stronger follicle direction on one eye. If this is the case you might need to notate this on the client card and compensate for this when they come in by processing the stronger eye for longer.
Lash lifting can be affected by as little as 30 seconds. Therefore, you must be very specific about your timing.
If you have not symmetrically placed the lashes on the rods so that both eyes are the same and complimentary then this will be evident when the rods are removed and the lashes are dried. Taking a photo of your client’s eyes open before you begin the lifting process and refer to their iris location once the rod is on may help your lash placement.

Be mindful of your lash lifting adhesive usage. This product can create a barrier between the lash and the lifting or setting lotion. The adhesive has a setting time that allows you to roll the lashes up onto the silicone rod, however, sometimes the adhesive might set before all of your lashes are up. You can use a small amount more of adhesive but you need to be mindful of the placement of the adhesive – if you are coating the already well-placed lashes with adhesive those lashes might not lift.

What can I do if my client’s lashes have not lifted enough?

What can I do if my client’s lashes have not lifted enough?

Check product expiry date and location of where the product has been stored. It’s also important to check the ethnicity of your client’s background, perhaps the strength or generic structure of their hair means they require a longer processing time. Another point to consider is the consistent placement of the lotion. The coating should be a milky thick consistency that coast each and every lash evenly and up to 3/4 of the way up the lash, patchy solution can result in an uneven lift.

Is lash lifting damaging to the lashes?

Is lash lifting damaging to the lashes?

The chemical process of breaking the disulfide bonds within the lash is damaging to the lash if not performed correctly. Over processing the time on the lashes means the bonds are either not able to be reformed well enough or they break so far that they over-process. Applying the lotion to the ends of the lashes (which is not the area we want the re-direction of the lash to occur) can also cause damage to the lashes. The inclusion of lanolin in the lifting lotion offers moisture and nourishment to the lash while the bonds are being broken in order to soften the hair and provide support.

How often should I replace my adhesive?

How often should I replace my adhesive?

6 weeks to 3 months after opening if cared for correctly.

During the application you should be dispensing a new glue dot on your adhesive sticker or glue ring every 15-30 minutes. This will ensure you are using fresh glue that has not been over exposed to air and moisture and improve the adhesion to the natural lash.

Pregnancy and eyelash extensions?

Due to fluctuating hormone levels present in a woman’s body during pregnancy you may find that client’s tolerance for normal products might be more sensitive than usual and they can be more likely to experience irritation or perhaps reduced retention.

In the event of a reaction, a pregnant woman is not able to take antihistamines so ensuring they are made aware of these factors is important.

There is also the comfort factor of your client and laying on their backs can see the uterus pressure on the main vein that returns blood flow back to their hear from their lower body which can result in dizziness or perhaps the client passing out. Please refer to your insurance company and supplier to ask their recommendations on treatments during pregnancy

Regardless of pregnancy or non-pregnancy you should always have an up to date indemnity form from your client on file that has their current medications or any developed allergies.

How long do eyelash extensions last and when should I perform an infill?

How long do eyelash extensions last and when should I perform an infill?

Eyelash extensions shed with the natural eyelash growth cycle, which is 3-6 weeks or sometimes longer. Around the 2-3 week mark you will start to notice gaps and at this time it is best to infill the lashes to keep them looking full.

Ultimately, retention will really come down to the individual’s eyelash growth cycle, application, aftercare and lifestyle. On average, we lose between 1-5 natural lashes per day. This means you can expect to lose up to 21 natural lashes in 7 days and up to 63 natural lashes will have fallen in 21 days.

Avoid excess moisture and hydrogen for the first 24 hours
Do not rub the lashes or eyes excessively
Do not wear mascara, oil-based eyeliners, creams or lotions or strip lashes
Avoid excess steam from the shower, saunas or kitchens
Cleanse your lashes with an oil free cleanser (Belma-remove) daily after the first 24 hours
Avoid sleeping on face

When and why should I patch test and provide indemnity forms?

When and why should I patch test and provide indemnity forms?

While Elleebana Extension Adhesives are medical grade and approved for use around the eye area, there is still a risk that clients can experience an allergic reaction due to their intolerance to the ingredients. Patch testing can decrease this risk and help to identify signs of sensitivities to any products or materials used. However, there is no guarantee a reaction will not occur.

It’s imperative to know the signs of a reaction and even though no product should come into contact with the skin or eyes, it is important to patch test for all new clients or any changes of products you use during the treatment.

We recommend to keep an up to date indemnity form for all clients regardless of whether they agree to go ahead with the service, with or without a patch test and check with your insurance provider and their policy for indemnity forms.

What is correct temperature and humidity range for Elleebana Eyelash Extension Adhesives?

What is correct temperature and humidity range for Elleebana Eyelash Extension Adhesives?

Due to the nature of eyelash extension adhesives, they require a specific environment to work to their optimal level. Adhesives can cure faster or slower with the introduction of high or low humidity so monitoring this is important. Elleebana adhesive optimum working environment is 45 – 60% relative humidity and a room temperature of between 20 – 28 degrees Celsius.

To monitor your room temperature and humidity you will need a hygrometer. You may also need to invest in an air conditioner, humidifier and/or dehumidifier if your room is not sitting in the correct range.

How do I keep care of my products?

How do I keep care of my products?

Eyelash Extension Adhesives

Elleebana Eyelash Adhesive should be stored away from direct sunlight, moisture and heat. To improve the longevity of your adhesive performance we recommend to store in an air-tight container with a silica pack (also found inside each bag of adhesive) to draw out moisture.

As these adhesives are cyanoacrylate-based products there is a short shelf life and even shorter after opening as the adhesive begins to polymerize after exposure to air and moisture – this is a standard expectation for all lash extensions adhesives (regardless of the brand) as the technology and raw materials used to manufacture these products are fairly similar.

Ensure the lid is sealed well between uses, always use the stopper when shaking the adhesive prior to treatment and clear the nozzle of excess adhesive with an alcohol wipe to prevent build up in the lid.

Tools & Tweezers

Make sure that all your tools/tweezers have been washed have been sanitised with alcohol wipes or appropriate sanitisation method before and after each client. An autoclave is a great way to heat your implements in a way that eliminates any bacteria from your tools.

Eyelash Extensions

We recommend storing your lash extensions in a dust proof tray.

Where can I buy Elleebana products? Where can I buy Elleebana products?

Where do I submit my case studies? Where do I submit my case studies?

My course hasn’t been activated yet. My course hasn’t been activated yet.

I logged in, but my course isn’t showing. I logged in, but my course isn’t showing.

I received my welcome email, but not my sign-in link. I received my welcome email, but not my sign-in link.

What do I do if the lashes just don’t want to lay on a flat shield? What do I do if the lashes just don’t want to lay on a flat shield?

What if the client has lots of baby lashes or short lashes that don’t want to lay flat on the Korean flat shields? What if the client has lots of baby lashes or short lashes that don’t want to lay flat on the Korean flat shields?

How to fix a flipped lid or reset curvature at the lash base? How to fix a flipped lid or reset curvature at the lash base?

What to do if lashes are very downward and don’t hold up on a flat shield for Korean techniques? What to do if lashes are very downward and don’t hold up on a flat shield for Korean techniques?

Do the processing times change given there is no adhesive or balm during Step 1? Do the processing times change given there is no adhesive or balm during Step 1?

What are the benefits of using this technique? What are the benefits of using this technique?

Does it make the lashes longer? Does it make the lashes longer?

What’s the best way to get started? What’s the best way to get started?

Do you have to use a viscosity controller? Do you have to use a viscosity controller?

Can you use One Shot for this technique? Can you use One Shot for this technique?

Is this a brand? Is this a brand?

How long does it take, and how should price it? How long does it take, and how should price it?

Why is the term Glueless used? Why is the term Glueless used?

Is there glue/adhesive used with this method? Is there glue/adhesive used with this method?

How do I know the lashes are ready to remove Lotion 1? How do I know the lashes are ready to remove Lotion 1?

What is the best product to use to apply this method? What is the best product to use to apply this method?

How do I purchase these products for my salon? How do I purchase these products for my salon?

Do I need a viscosity controller, or can I apply this method without one? Do I need a viscosity controller, or can I apply this method without one?

Does the Viscosity controller impact the processing times? Does the Viscosity controller impact the processing times?

What is the viscosity controller made out of? What is the viscosity controller made out of?

What does the viscosity controller do? What does the viscosity controller do?

Is there a difference between Freestyle and Korean? Is there a difference between Freestyle and Korean?

When is it best to implement these techniques? When is it best to implement these techniques?

Can I perform a Korean Lash Lift on everyone? Can I perform a Korean Lash Lift on everyone?

Can I use Helyx Hybrid Dye with Brow Extensions? Can I use Helyx Hybrid Dye with Brow Extensions?

Is Helyx Hybrid Dye considered Vegan-friendly? Is Helyx Hybrid Dye considered Vegan-friendly?

How do I work with brows that are bushy and have a lot of hair? How do I work with brows that are bushy and have a lot of hair?

Are there Helyx Hybrid Dye shades for all Fitzpatrick skin types Are there Helyx Hybrid Dye shades for all Fitzpatrick skin types

Incorporating hybrid tints with other services (lamination, tanning, facials, hair removal etc) Incorporating hybrid tints with other services (lamination, tanning, facials, hair removal etc)

Do different skin types affect the results of Helyx Hybrid Dye? Do different skin types affect the results of Helyx Hybrid Dye?

What are the storage requirements for Helyx Hybrid Dye? What are the storage requirements for Helyx Hybrid Dye?

Would one colour last longer than another on the skin in the range ? Would one colour last longer than another on the skin in the range ?

Brow colour to match hair or brows? Brow colour to match hair or brows?

Filling in areas without hair Filling in areas without hair

When mixing at a different ratio of oxidant to dye what does that mean? When mixing at a different ratio of oxidant to dye what does that mean?

Is the mixing consistency different for the airbrush application? Is the mixing consistency different for the airbrush application?

Is Chemotherapy contraindicated with Helyx Hybrid Dye? Is Chemotherapy contraindicated with Helyx Hybrid Dye?

Does Helyx Hybrid Dye have colour bleed issues during application? Does Helyx Hybrid Dye have colour bleed issues during application?

What should I charge for Helyx Hybrid Dye and should it differ from airbrush application to regular application? What should I charge for Helyx Hybrid Dye and should it differ from airbrush application to regular application?

Saline preparation of the skin before Helyx Hybrid Dye Saline preparation of the skin before Helyx Hybrid Dye

Permanent Make Up (Microblading) and Helyx Hybrid Dye Permanent Make Up (Microblading) and Helyx Hybrid Dye

Are skin undertones an issue with Helyx Hybrid Dye or are they true to colour Are skin undertones an issue with Helyx Hybrid Dye or are they true to colour

Is the Helyx Hybrid Dye true to colour description or is there further colour knowledge required? Is the Helyx Hybrid Dye true to colour description or is there further colour knowledge required?

How do I achieve a faded (ombre) effect with the airbrush application of Helyx Hybrid Dye How do I achieve a faded (ombre) effect with the airbrush application of Helyx Hybrid Dye

What is the difference between Helyx Hybrid Dye and Henna? What is the difference between Helyx Hybrid Dye and Henna?

Is exfoliation necessary before application? Is exfoliation necessary before application?

What skin types might affect the skin staining effect of Helyx Hybrid Dye? What skin types might affect the skin staining effect of Helyx Hybrid Dye?

Do I alter my shade choice for application after a brow lamination? Do I alter my shade choice for application after a brow lamination?

When would I choose to layer the application over just applying to the skin and leaving it? When would I choose to layer the application over just applying to the skin and leaving it?

Why would the skin stain appear patchy? Why would the skin stain appear patchy?

Can I wax the brows before Helyx Hybrid Dye? Can I wax the brows before Helyx Hybrid Dye?

Can I still get an ombre effect with Helyx Hybrid Dye? Can I still get an ombre effect with Helyx Hybrid Dye?

When doing layers of application do I allow the Helyx Hybrid Dye to dry before the next application? When doing layers of application do I allow the Helyx Hybrid Dye to dry before the next application?

Can I layer with the Helyx Hybrid Dye to intensify the shade? Can I layer with the Helyx Hybrid Dye to intensify the shade?

Why would I choose a Helyx Hybrid Dye over an Elleeplex Profusion tint? Why would I choose a Helyx Hybrid Dye over an Elleeplex Profusion tint?

What is the difference between the ingredients of Helyx Hybrid Dye and Elleeplex Profusion tint? What is the difference between the ingredients of Helyx Hybrid Dye and Elleeplex Profusion tint?

Can I cleanse my brows after a Helyx Hybrid Dye? Can I cleanse my brows after a Helyx Hybrid Dye?

Can Helyx Hybrid Dye be air-brushed on the brows? Can Helyx Hybrid Dye be air-brushed on the brows?

Do you need to perform a patch test with Helyx Hybrid Dye if traditional tinting has been performed previously? Do you need to perform a patch test with Helyx Hybrid Dye if traditional tinting has been performed previously?

Can you do a Helyx Hybrid Dye after a lash lift? Can you do a Helyx Hybrid Dye after a lash lift?

Can Elleeplex Re-Gen be mixed in Helyx Hybrid Dye? Can Elleeplex Re-Gen be mixed in Helyx Hybrid Dye?

Can you do a Helyx Hybrid Dye after a brow lamination? Can you do a Helyx Hybrid Dye after a brow lamination?

How long is the appointment time for a Helyx Hybrid Dye treatment? How long is the appointment time for a Helyx Hybrid Dye treatment?

Is there aftercare for a Helyx Hybrid Dye treatment? Is there aftercare for a Helyx Hybrid Dye treatment?

Can you blend colours to customise a shade with Helyx Hybrid Dye? Can you blend colours to customise a shade with Helyx Hybrid Dye?

How many shades are in the Helyx Hybrid Dyes? How many shades are in the Helyx Hybrid Dyes?

What is the use-by time frame for Helyx Hybrid Dye? What is the use-by time frame for Helyx Hybrid Dye?

What is the shelf life for Helyx Hybrid Dye? What is the shelf life for Helyx Hybrid Dye?

What is the cost-of-product for a Helyx Hybrid Dye treatment? What is the cost-of-product for a Helyx Hybrid Dye treatment?

What is the profitability of Helyx Hybrid dye? What is the profitability of Helyx Hybrid dye?