1. $150 non-refundable Booking Fee applies for each individual cancellation or no show 2. Full payment is required to secure a student’s position at a course 3. Student numbers are to be confirmed with Elleebana HQ on the Monday of the week prior to the training date 4. We reserve the right to withhold issuing of a certificate until competency has been achieved 5. We request that if you are feeling unwell or have COVID19 symptoms to speak with your Booking Agent and reschedule your training